JioCloud FAQs


JioCloud FAQs - Categories

File Upload and Auto BackupContacts Backup, Restore & MergeMessage Backup & Restore

Access your filesBoards & Suggested BoardsDocument ScannerFile SharingFile SearchFree up Device Space

User ProfileStorage DetailsData SecurityRefer Friends and Earn Free Storage

JioCloud on DesktopJioCloud on STBJioCloud on Feature Phone

Login IssuesLoss or Deactivation of Jio Sim/Number



Any content uploaded to JioCloud is safely stored in JioCloud until you delete it yourself. If you areunable to see your content in JioCloud, then do one of the following:  

  1. Make sure that you are logged in with the correct account. 
  2. Close the app and launch again so that the content can sync from the server. 
  3. Go to JioCloud website, login with your credentials and check if content is visible there. 
  4.  Try login with your verified email and OTP.