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Access your files

How can I recover my deleted JioCloud files?

Files deleted from JioCloud are initially moved to the Trash, where they remain for 45 days before being permanently deleted. To recover deleted items from the Trash, follow these steps:

On the JioCloud App:

  • Navigate to 'Storage' and then click on 'View Trash'.
  • Select the items you wish to recover and click on 'Restore'. You can also choose 'Restore All' to recover all files at once.

On JioCloud Website(www.jiocloud.com):

  • Access the left menu and click on 'Trash'.
  • Select the files you want to restore and click on 'Restore'.

Please Note: Restored files will be returned to their original locations.