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File Upload and Auto Backup
Access your files
Boards & Suggested Boards
Free up Device Space
Refer Friends and Earn Free Storage
Contacts Backup, Restore & Merge
Message Backup & Restore
JioCloud on Desktop
JioCloud on STB
JioCloud on Feature Phone
Backup via MyJio App
Loss or Deactivation of Jio Sim/Number
Data Not Found
Why do my uploaded photos on JioCloud look different from the ones I have in my device?
I do not see my uploaded content on JioCloud. Why is that so?
I have uploaded the files in different folders on JioCloud. Why do I see all photos mixed up in ‘Photos’ section in ‘My Files’?
Can I view a document in the JioCloud app?
How can I recover my deleted JioCloud files?
Files deleted from JioCloud are moved to Trash where they stay for 45 days before getting permanently deleted. To recover a deleted item from Trash, follow the below steps:
Please Note: Files once restored will get restored to their original locations.
How do I delete a file permanently from JioCloud?