JioCloud FAQs

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General

Yes, you can directly view PDF files in the JioCloud app. However, for a Word, Excel or PPT file, you will need a 3rd party app (like Microsoft Word, Excel, PowerPoint) to open that file.

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JioCloud FAQs

General

Backup and Upload

Features

Account Settings

JioCloud on Devices

Backup via MyJio App

Login / Signup

Data Not Found

Uninstall/Delete JioCloud

Further Assistance

General

General

Why do my uploaded photos on JioCloud look different from the ones I have in my device?

I do not see my uploaded content on JioCloud. Why is that so?

I have uploaded the files in different folders on JioCloud. Why do I see all photos mixed up in ‘Photos’ section in ‘My Files’?

Can I view a document in the JioCloud app?

How can I recover my deleted JioCloud files?

How do I delete a file permanently from JioCloud?